According to empirical research on human resources trends nowadays, excellence in service delivery and corporate development of institutions is the primary focus of corporations and their human resource departments. In this respect the human resources is the backbone of corporations and the key factor for the rapid development of the corporation. This is why it is entitled to the retention hiring and recruitment of up to the task employees. Recruitment, retention and hiring sharp employees are a challenge to many HR managers.
Hiring becomes a key element of the continuity of productive performance by an institution. The employee should be up to the task and sharp in delivering and playing his roles as well as doing so in a timely manner. Looking for a person with these qualities is demanding hence requires qualified HR persons to interview persons who have the relevant qualifications to conduct an interview.
However, regardless of qualifications to interview and understand the concepts of human resources, preparation and skills to conduct an interview is very essential in conducting an effective employee interview.
Preparation involves going through the interviewees resumes and having insights of their qualifications and what they project of themselves through the resume. The interviewer needs to set the tone and express satisfaction and gratitude for the interviewees turning up as well as explaining the procedure of the interview.
The interview should reflect on assessing the possible employee proficiency in a certain profession which the company wants filled. This is means the interviewee answers a set of questions aimed at assessing his knowledge and other aspects of this position as well as his other capabilities suitable for the position. The interviewer must listen to his instinct when choosing his candidate as well as be sure of what he wants in the candidate (James W 1994: 9-11).